Privacy

Effective Date: [05/05/2025]

At Kerala Herbals , we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you book an appointment, make an inquiry, or register with us, we may collect your name, contact details, email address, and medical history (if required for consultations).
Usage Information: We may collect data about how you use our website and services, including IP addresses, browser type, and device information, through cookies and tracking technologies.

2. How We Use Your Information

We use the collected information for the following purposes:

To process appointments and provide services.
To communicate with you regarding your health-related concerns, treatments, or promotions.
To improve our website functionality and user experience.
To comply with legal obligations and regulatory requirements in the UAE.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or lease your personal data to third parties. However, we may share your information in the following cases:

With service providers who assist in operating our website or delivering services (e.g., payment processing).
If required by law, for example, in response to legal process, such as a court order or government request.

4. Data Security

We employ appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that allow us to track your activity and preferences on our site. You can manage cookie settings through your browser at any time.

6. Your Rights

You have the right to:

Access, correct, or update your personal information.
Request the deletion of your personal data.
Opt out of receiving promotional communications from us.

If you wish to exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and update the “Effective Date” at the top of the page.